Help for property owners
How partnership with Flexiestays works: bookings, guest standards, safety, payments and the policies partners agree to. For anything specific to your property, our team is one message away.
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10 articlesWorking with Flexiestays
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Guide Become a Flexiestays partner Flexiestays works with property owners in Bournemouth and Poole who want their apartment run to hotel standard. What we look for and how to get in touch. -
Policy Guest standards and house rules The rules every guest accepts when booking, what happens when they are broken, and what Flexiestays does about damage and disruption in a partner property. -
Guide Guest payments and partner payouts How guests pay for stays in your property, why every payment goes through the Flexiestays platform, and where to find your payout terms.
Policies that apply to partners
Shared with guests, binding for partnersFlexiestays has a zero-tolerance stance on discrimination. What our policy covers, what it means for guests and partners, and how we act on breaches.
Read the policyThe standards of behaviour we expect from guests and partners across every Flexiestays stay, covering respect, safety, honesty and responsible conduct.
Read the policyRegistered company information for Flexie Stays Ltd, the operator of Flexiestays, including company number, registered office and contact details.
Read the policyWhat personal data Flexiestays collects, how we use and store it, who we share it with, and your rights under UK and EU GDPR.
Read the policyHow to stay safe before you book, during your stay and in an emergency, including secure payments, property checks and 24/7 support.
Read the policyThe terms governing your use of the Flexiestays website, platform and services, including bookings, payments, cancellations and guest conduct.
Read the policyInterested in partnering?
Tell us about your property and we will come back to you. Existing partners can use any of these channels, any time.
Not sure who to ask? Use the guided contact