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Hotel access guide

The Cliff Heights Hotel access guide

How to reach The Cliff Heights Hotel on West Cliff Gardens, parking, the garden and sea-view apartments, the shared gym and the walk to the beach.

Last updated 23 September 2026

West Cliff Beach
7 to 8 minutes
Westbourne cafés and shops
10 minutes
Bournemouth Pier
15 minutes
Town centre
15 to 20 minutes

At a glance

Address
West Cliff Gardens, Bournemouth BH2 5HL
Check-in and check-out
From 15:00. Check out by 10:00.
Parking
Free private parking on site. Your bay is in your arrival instructions.
Gym and games room
Free, 24 hours a day, at The Shore House Hotel, about five minutes on foot. The games room is there too.
Wi-Fi and TV
Fast Wi-Fi and a smart TV in every apartment and room.
Pets
Not permitted, except registered assistance dogs by prior arrangement.
Apartments and rooms
One-bedroom garden apartments, Two-bedroom sea-view apartments with a balcony.

Where it is

West Cliff Gardens, Bournemouth BH2 5HL. On the West Cliff, about 600 metres from the sand and a kilometre from the town centre and Westbourne.

The Cliff Heights Hotel is a fully refurbished building on West Cliff Gardens, about 600 metres from the sand and a short walk from Westbourne. It has two kinds of apartment: one-bedroom apartments with their own garden, and two-bedroom apartments with a balcony and a panoramic sea view. Parking on site is free, check-in is self-service, and the gym and games room shared by every Flexiestays guest are at The Shore House Hotel, about five minutes on foot.

The apartments

  • One-bedroom garden apartments for couples and solo travellers: stylish interiors, a compact kitchen, a smart TV, fast Wi-Fi and a private garden.
  • Two-bedroom sea-view apartments with a private balcony, open-plan living, a full kitchen and comfortable beds, the choice for families and for colleagues sharing.

Every apartment has a fully equipped kitchen (fridge, oven, microwave, coffee machine), a modern bathroom with toiletries, fresh linen, heating, fast Wi-Fi, a smart TV and laundry facilities. See what is included in your apartment.

Getting there

By train. London Waterloo to Bournemouth takes about 2 hours 30 minutes on direct services. From Bournemouth station a taxi takes around 10 minutes.

By coach. Direct coaches from London Victoria, with fares from under 30 pounds, arrive at the coach station beside the railway station.

By car. Around 3 hours from London by the M3, M27 and A31. Use BH2 5HL for the sat nav; your parking bay is in your arrival instructions.

By air. Bournemouth Airport (BOH) is about 20 minutes away by taxi.

Check-in and check-out

Check-in is from 15:00 and check-out by 10:00. Cliff Heights has no reception: your arrival instructions, with the door code, the apartment number and your parking bay, are emailed three days before check-in. Early check-in or late check-out may be possible on request, subject to availability. See how self check-in works.

Parking

Private parking on site is free with every booking. Your bay is in your arrival instructions. See parking.

Gym and games room

Every Flexiestays guest, whichever hotel they are staying in, has free use of the gym and the games room at The Shore House Hotel, our building on the West Cliff about five minutes on foot from The Cliff Heights Hotel. The gym is open 24 hours a day. The address and the door code are in your arrival instructions.

Around the building

West Cliff Beach is 7 to 8 minutes on foot, down the zig-zag paths or the West Cliff Lift. Westbourne, with its independent cafés, delis and boutiques, is 10 minutes the other way. Bournemouth Pier is 15 minutes along the seafront and the town centre 15 to 20 minutes. Flexie Perks partners near the building are listed at flexiestays.com/perks.

Things to do

The Bournemouth Guide covers the beaches, the coastal walks, the pier and the days out to Sandbanks, Poole, Christchurch and the New Forest. From Cliff Heights, Alum Chine and Durley Chine are the quieter beaches west of the pier.

Good to know

  • Pets are not permitted, except registered assistance dogs by prior arrangement.
  • Our house rules apply, including quiet hours.
  • Stays of 28 nights or more switch to the monthly rate. See long stays.
  • The exact cancellation terms for your booking are shown at checkout and in your confirmation. See cancel your booking.
  • The team is available 24 hours a day. See problems during your stay.
Shared by every hotel

Gym and games room at The Shore House Hotel

Every Flexiestays guest, whichever hotel you are staying in, has free use of the gym and the games room at The Shore House Hotel, on the West Cliff about five minutes on foot from here. The gym is open 24 hours a day.

The address, the door code and what to bring are in your arrival instructions, sent three days before check-in. If you cannot find them, message the team and they will resend them.

The Cliff Heights Hotel: questions guests ask

The Cliff Heights Hotel is on West Cliff Gardens, Bournemouth BH2 5HL, on the West Cliff. The beach is about 600 metres away (7 to 8 minutes on foot), Westbourne's cafés and shops 10 minutes, Bournemouth Pier 15 minutes and the town centre 15 to 20 minutes.

Two kinds. One-bedroom garden apartments with a compact kitchen and a private garden, and two-bedroom sea-view apartments with a private balcony, open-plan living and a full kitchen. All are fully refurbished, with fast Wi-Fi and a smart TV.

Check-in is from 15:00 and check-out by 10:00. Early check-in or late check-out may be possible on request, subject to availability.

Self check-in. Your arrival instructions, with the door code and your parking bay, are sent three days before arrival, so you can arrive at any hour.

Yes. Private parking on site is included with every booking. Your bay is in your arrival instructions.

At The Shore House Hotel, on the West Cliff about five minutes on foot. Every Flexiestays guest has free use of the gym, open 24 hours a day, and of the games room there. The door code is in your arrival instructions.

No. Registered assistance dogs are welcome by prior arrangement; tell us before you book.

By train from London Waterloo to Bournemouth in about 2 hours 30 minutes, then a taxi of around 10 minutes. By coach from London Victoria, direct services from under 30 pounds. By car, around 3 hours; use BH2 5HL for the sat nav.

Yes. The two-bedroom sea-view apartments have a full kitchen, a balcony and space for a family, and every apartment has fast Wi-Fi and laundry facilities. Stays of 28 nights or more get the monthly rate.

Around the West Cliff

All attractions

Things to do while you are here

Our other hotels

All hotel guides

Staying at The Cliff Heights Hotel?

Arrival instructions, the door code and your parking bay arrive three days before check-in. Anything else, ask the team.

Not sure who to ask? Use the guided contact