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Flexiestays Help Centre
Guide

What is included in your apartment

Full kitchen, washing machine, fibre Wi-Fi, smart TV, linen and towels, free parking and free 24/7 gym access. What every Flexiestays stay includes.

Our apartments are set up for living, not just sleeping. The things a hotel charges extra for are part of the booking.

In the apartment

  • Kitchen with hob, oven, fridge, dishwasher, cookware, crockery and cutlery. Apartments have a full kitchen; some rooms at Shore Retreat and Coast are hotel-style rooms rather than apartments, so check the listing.
  • Washing machine in apartments, so longer stays do not need a laundrette.
  • Fibre Wi-Fi and a smart TV with Netflix and Disney+. See Wi-Fi and smart TV.
  • Bed linen and towels, freshly laundered for your arrival.
  • Iron and hair dryer.
  • A workspace in many apartments, for anyone working during the stay.

At the building

  • Free parking at most buildings, with nearby options where there is none on site. See parking.
  • Free 24/7 gym access a short walk from every building. Details are in your arrival instructions and the building guides.
  • Self check-in with a smart lock or key box. See how self check-in works.

Not included by default

  • Mid-stay cleaning on stays of seven nights or fewer. It can be added for a fee. See cleaning and linen.
  • Breakfast. You have a kitchen, and Bournemouth has good cafés within walking distance. Some are Flexie Perks partners with discounts for our guests.

Perks

Every booking includes access to Flexie Perks: discounts at local cafés, delis, activities and more. The current partners and codes are listed at flexiestays.com/perks.