Cleaning, linen and mid-stay servicing
Apartments are cleaned to hotel standard before and after every stay, with fresh linen and towels. Short stays can add a mid-stay clean for a small fee.
Your apartment is professionally cleaned before you arrive and after you leave. That includes fresh bed linen, fresh towels and disinfected high-touch surfaces such as handles and switches.
What is provided at check-in
- Beds made with clean linen
- Towels for each guest on the booking
- A cleaned kitchen with cookware, crockery and cutlery
- Basic supplies to start you off
Apartments have a washing machine, so on longer stays you can wash towels and clothes yourself. See what is included in your apartment.
Cleaning during your stay
Stays of seven nights or fewer are not serviced during the stay by default. If you would like a mid-stay clean, ask us and we can arrange one for a small fee. We will confirm the price and the time before anyone enters the apartment.
Longer stays are treated differently. If you are staying by the month, see what is included in the monthly rate for how servicing works.
Access for cleaning
Nobody enters your apartment during your stay unless you have asked for a service or reported a problem that needs a visit. When a visit is arranged, we agree the time with you first.
Leaving the apartment
You do not need to clean before check-out. Please do put rubbish in the bin, run or empty the dishwasher, and leave the apartment in a reasonable condition. The cleaning fee is already part of your booking, so there is nothing to pay on departure unless the apartment is left damaged or needs more than a normal clean. See the house rules.