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Flexiestays Help Centre
Guide

Getting started with Flexiestays bookings

New to Flexiestays? Create your account, find the right Bournemouth apartment and book your first seaside stay with confidence.

A guest relaxing with a book in a Flexiestays apartment

New to Flexiestays? Here is everything you need to know to book your seaside stay in Bournemouth, from creating your account to finding the right apartment.

Join the Flexiestays community

  • Sign up for a Flexiestays account on our website using your email, phone number, Facebook or Google account. See create and verify your account.
  • Verify your contact details. We ask all guests to confirm their details before booking, to keep stays safe and secure.

Find and book your stay

  • Use our search tool to browse apartments by location, price, amenities or number of guests.
  • Filter for the features you care about, such as sea views, private gardens, parking or family rooms.
  • Prefer flexibility? Look for stays with a free cancellation period before confirming. Most of our stays offer one.
  • Save your favourites to a wishlist and share it with friends or family to plan together.

How booking works

  • Many of our apartments are available for Instant Book, so your stay is confirmed straight away. See Instant Book and booking requests.
  • In some cases we will review your booking request within a few hours before confirming.
  • You will receive a confirmation email once you have paid for your reservation, and your full check-in details three days before you arrive.

Enhance your stay

  • Every booking comes with local recommendations and discounts for restaurants, beaches and attractions through Flexie Perks.
  • Need something special? From early check-in requests to family amenities, our team is here to help personalise your stay.

Prepare for your trip

  • Review our guest guidelines so everything runs smoothly.
  • Check your arrival instructions before you travel, including self check-in details and parking.
  • If you need help during your stay, our support team is available 24/7.